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SOMA Controls
How we work · Support

Ongoing Controls Support

We monitor alarms, trends, and equipment status and perform preventive controls maintenance. Your service agreement defines the monitoring and response windows.

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From equipment to operatorConcept diagram
Building equipmentHVAC · meters · lighting
Local controlsPoints · logic · sequences
System connectionsProtocols · point mapping
Operator viewGraphics · alarms · trends
A simplified view of how building controls connect. Every building has its own architecture.

Scope at a glance

Outcomes, deliverables, boundaries, and handoff in one place.

Operational outcomes

  • Help identify developing faults through the agreed monitoring and maintenance scope
  • Support for planning service visits around identified issues
  • Defined monitoring and response windows based on the service agreement

Deliverables

  • Secure remote visibility into alarms, trends, and equipment status
  • Alarms and thresholds baselined for normal operation
  • Scheduled preventive controls maintenance
  • Monitoring and response within the windows defined in your service agreement

Scope boundaries

  • We do not provide monitoring outside the windows defined in your service agreement
  • We do not purchase or install monitoring hardware or network equipment
  • We do not perform mechanical repairs; our scope is the controls side

Handoff

You keep secure visibility into your systems and a defined preventive-maintenance scope. Coverage follows the monitoring and response windows in your service agreement.

04 steps

How it works

  1. 01

    Connect

    Securely link your systems for remote visibility.

  2. 02

    Baseline

    Set alarms and thresholds for normal operation.

  3. 03

    Monitor

    Watch system health and flag anomalies within the agreed windows.

  4. 04

    Service

    Act on issues with scheduled, preventive maintenance.

Common questions

Is the connection secure?

We define remote access around the work required and review security as part of setup.

Do you monitor around the clock?

Monitoring and response follow the windows defined in your service agreement.

Related reading

Related controls services

Next step · Your service inquiry

Tell us about the controls work you need.

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